Gem-A, The Gemmological Association of Great Britain, is the world’s longest established provider of gem and jewellery education. Our prestigious Gemmology and Diamond Diplomas are globally recognised as qualifications of the highest status. Our Gemmology Diploma, taught in five languages and in 18 countries around the world, is the direct descendant of the gem course that was proposed for the UK jewellery trade in 1908. Today Gem-A forms an international community of gem professionals and enthusiasts. With our commitment to high educational standards, we serve the interests of the gem and jewellery industries and support gemmological research worldwide. In addition to our educational programmes we also provide membership, including the world-famous FGA and DGA Memberships. Members receive our two internationally distributed publications, Gems&Jewellery and The Journal of Gemmology. Our on-site shop, Gem-A Instruments, provides quality gemmological equipment for students and the trade.

Membership Administrator

Gem-A is in an exciting post Covid growth period is recruiting for a Membership Administrator to take ownership of their renewals process and improve data and processes.

  • Location: Hybrid working- Office based 3 days a week in Central London
  • Salary: £28,000
  • Closing date: By 9 a.m. Monday 13th June 2022

Gem-A, an internationally renowned membership body are recruiting for a Membership Administrator to be pivotal in driving their membership recruitment and retention strategy.

You will work closely with the Gem-A finance team and other colleagues across the organisation to shape the end to end membership experience.

As someone who has previous experience in a membership function of a professional body or membership association, you will use your experience of using CRM and Membership Management Systems to review and develop the current Gem-A membership offer.

The Membership Administrator will be responsible for the end to end annual membership renewal process, ensuring a smooth renewal period, reviewing payment methods, application and renewal forms, creating renewal notices and working with other departments to ensure information is accurate and up-to-date.

Administrative in nature, this role is responsible for providing and administering Gem-A Membership services on a global scale. You will work closely with colleagues to proactively develop and improve existing processes by benchmarking services and making recommendations for improving and modifying Gem-A’s offering to members.

This is an exciting role to take ownership of the membership offer, ensuring members receive a friendly and knowledgeable process throughout their customer journey whilst also developing financial management skills and having an impact on the global process of Gem-A.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Kristina Preston |

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