Careers
Gem-A is proud to employ a diverse, passionate team of gemmology experts and enthusiasts committed to furthering the advancement of gemmology education and understanding. Learn more about careers at Gem-A.
JOBS AT GEM-A
Current Vacancies
Education Development Manager
- Salary: Starting at £33,000
We are a premier educational and professional membership body dedicated to our sector. Committed to delivering world-class qualifications, supporting our global community, and fostering an insight-led culture,Â
As our Education Development Manager, you will play a pivotal role in identifying and implementing new business opportunities through Accredited Study Centres (ATCs) and other partnerships both in the UK and across international markets, as well as managing the existing Accredited Training Centre (ATC) and Gem-A Accredited Practical Provider (GAPP) network, in order to achieve agreed revenue and student growth targets.
Work authorisation:
- United Kingdom (required)
- Work Location: London – In person
Ability to commute/relocate:
- London EC1N 6TD: reliably commute or plan to relocate before starting work (required)
Customer Support Executive
- Salary: Starting at £120 per day (responsible for all taxes & NI)
The Gemmological Association of Great Britain (Gem-A) is seeking a proactive, highly organised, and detail oriented Customer Support Executive to serve as the professional front line of our organisation (3 month contract). Operating in a small, dynamic team environment, you will deliver an expert, consultative first response service across all communication channels to prospective and existing students, members, and visitors.
This diverse, office based role combines front-line relationship management with vital backend operations. You will guide prospective applicants through our educational pathways, ensure exceptional data integrity across our specialised CRM and Learning Management Systems, and maintain rigorous regulatory compliance.
If you possess a “right first time” mentality, thrive under pressure, and are passionate about delivering an exceptional customer journey, this role offers an exciting opportunity to contribute directly to our global community.
Work authorisation:
- United Kingdom (required)
- Work Location: In person
- Contractor responsible for all taxes & NI.
Ability to commute/relocate:
- London EC1N 6TD: reliably commute or plan to relocate before starting work (required)
CAREERS
Working with Gem-A
Here you’ll learn more about Gem-A’s guiding mission, vision and values.
Values
Our values are deeply rooted in a commitment to excellence, trust, and innovation within the gemmology. We uphold a standard of unmatched quality, recognised globally as a trusted and respected authority in gemmology education.
Vision
Our vision to be acknowledged as the foremost authority in our industry, embodying the most trusted and respected gemmology education provider and membership association in the world. The Gem-A name represents a well-established mark of excellence.
Mission
Our mission is to advance the understanding of gemmology through leading courses, an inclusive membership association, engaging events, and a community-driven approach that embraces diversity and inclusion. We are committed to fostering accuracy and upholding best practices across The Gemmological Association of Great Britain’s brands.
